fix@techdriven:~$ cat mission

Infrastructure · tooling · automation — Chicago

We build the infrastructure, tooling, and automated workflows a business actually runs on — plus the observability to prove they're working. Enterprise-grade practice, without the enterprise overhead.

Tell us what's broken →> ./services
No call centersNo vendor lock-inRoot cause, written down
fix@techdriven
$ whoami
not_a_ticket_queue
$ grep -c "seen it before" war_stories
too_many_to_count
[stack]AWS·Terraform·Ansible·Python·Cisco·Fortinet·Arista·VMware·Linux·Windows Server·M365·Intune·Active Directory·SSO·Grafana·Prometheus·Datadog·Postgres·Redis·SIP / VoIP·n8n·Bedrock·Ollama

bootstrap@techdriven:~$ ls services/

Pick how we show up.

// three ways in — build it, run it, or plan it. Same standard of work.

01 / 03

Managed operations

What we build, we keep running — monitoring, patching, backup verification, and the pager. Escalation means digging deeper, not a new tier.

Scope

  • Monitoring & alerting — Grafana
  • Patching & backup verification
  • Ticket triage — support.techdriven.io
  • Root cause, written down
details →

02 / 03

Onsite & field build

The physical layer, done right. Networks, racks, and the hardware everything else depends on — we show up with tools.

Scope

  • Network builds & rewires
  • Rack-and-stack
  • Hardware diagnostics
  • Security installs
details →

03 / 03

Architecture & advisory

Design work from the people who carry the pager for what they design — cloud architecture, automation strategy, AI integration. Plans you can execute, not decks.

Scope

  • AWS cloud architecture
  • Terraform & automation strategy
  • Infrastructure audits
  • AI integration — Claude, MCP
details →

design@techdriven:~$ ls disciplines/10 items

Everything under the hood.

// the AI is new — the engineering discipline behind it isn't

Cloud infrastructureProduction environments built, migrated, and operated end to end — load balancing, WAF, CDN, and infrastructure as code.AWSTerraformCloudFrontAutomation & scriptingInfrastructure provisioning, data pipelines, automated patching, and scheduled reporting.PythonAnsiblen8nNetwork design & supportRouting, switching, wireless, site-to-site VPNs, and firewall policy management.CiscoAristaFortinetServer & datacenterVirtualization, server administration, private datacenter operations, and legacy system modernization.VMwareLinuxWindows ServerDay-two operations & supportEndpoint management, identity and email migrations, vendor coordination, and the support desk behind it.M365IntuneVoice & physical securityCloud and on-prem phone systems, trunking, camera networks, and point-of-sale field support.SIPVoIPPOSAI integrationInternal tools and private model deployments — no vendor lock-in, no hype, just working systems.ClaudeMCPBedrockOllamaIdentity & access managementScalable user provisioning, group policy, and directory services.Active DirectoryLDAPGPOSSOObservability & monitoringThreshold alerting, trend analysis, and real-time dashboards.DatadogGrafanaCloudWatchPrometheusData & database engineeringData migrations, query tuning, and backups that have actually been restored.PostgresRedisAthena

flow@techdriven:~$ tail -f engagement.log

How an engagement runs

The same six steps, whether it's one broken switch or a full cloud migration.

flow@techdriven — engagement.log
[1/6]understand — read the system as-built: configs, logs, the parts nobody wrote down.[2/6]cut waste — retire what isn't earning its keep before anything new gets added.[3/6]build — small, versioned changes. Terraform and Ansible, not hand edits at 5 p.m.[4/6]validate — test the failure path, not just the demo path.[5/6]ship small — one reversible change at a time.[6/6]measure — Grafana dashboards you can read without calling us.

automation@techdriven:~$ cat why

No tiers. No bench. No handoffs.

From last night's journal:

$ journalctl -u remediate.service --since 03:00 -o short-precise
03:47:12 WARN db-prod-2 burst balance 4% — falling
03:47:13 EXEC runbook rds-burst-mitigate
03:48:52 OK balance recovering — verified 3/3 checks
03:48:53 WRITE postmortem → journal/latest.md
$ grep -c PAGED /var/log/oncall.log
0
$

We use AI like any other tool: Claude on the repetitive work, MCP wiring it into real systems, private models where the data can't leave.

We've been in the environments you're describing

Private datacenters. Hospitality at enterprise scale. Telecom. Multi-site retail. Production systems where downtime had a dollar figure.

We've sat on your side of the vendor relationship

We've been the in-house team waiting on a vendor who oversold and underdelivered. We run engagements the way we wished those vendors had — clear scope, honest timelines, no disappearing after the contract is signed.

We don't upsell what you don't need

We know what it's like when a vendor recommends a $50k solution to a $5k problem. We'll tell you what actually makes sense at your scale.

We don't hold your keys

Admin access, domain control, repos, runbooks — in your tenancy, in your name, from day one. If you ever leave, you take everything, because you always had everything.

logger@techdriven:~$ tail -n 2 /var/log/terminal-log

The Terminal Log

all entries →
logger@techdriven — /var/log/terminal-log
2026-02-27 · announcementWelcome to the Terminal Log First entry in our engineering journal — why we're writing, what to expect, and how this blog fits into the TechDriven mission.2026-02-25 · monitoringWhy Proactive Monitoring Beats Reactive Support The difference between catching a failing disk at 2 PM and getting paged at 2 AM — and what it means for your bottom line.
$ tail -f /blog — new entries land at techdriven.io/blog

fix@techdriven:~$ ./contact --now

Tell us what's broken.

Describe what's broken, or what shouldn't be manual. The reply comes from the person who'll do the work — no queue, no tiers.

Contact us →
+1 (872) 272-TECHinfo@techdriven.io